Privacy Policy

This Privacy Policy applies to all of the products, services and websites offered by Social Imperium LLC (SI). Sometimes, we may post product specific privacy notices or Help Center materials to explain our products in more detail.

The Collection of Personal Information

When you create a Social Imperium user ID, log into the client portal, or participate in an online survey, we may collect a variety of information, including your name, mailing address, phone number, email address, and contact preferences.

We may combine the information we obtain with information from other Social Imperium services or third parties in order to provide you with a better experience and to improve the quality of our services. For certain services, we may give you the opportunity to opt out of combining such information.


When you visit Social Imperium’s website, we send one or more cookies to your computer or other device. We use cookies to improve the quality of our service, including for storing user preferences and tracking user trends.

Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some of the features and services on Social Imperium’s website may not function properly if your cookies are disabled.

User Communications

When you send email or other communications to Social Imperium, we may retain those communications in order to process your inquiries, respond to your requests and improve our services. When you send and receive SMS messages to or from one of our services that provides SMS functionality, we may collect and maintain information associated with those messages, such as the phone number, the wireless carrier associated with the phone number, the content of the message, and the date and time of the transaction. We may use your email address to communicate with you about our services.


The Usage of Personal Information

The personal information we collect allows us to keep you posted on Social Imperium’s latest company/product announcements, client projects, and upcoming events. It also helps us to improve our services and content. If you don’t want to be on our mailing list, you can opt out anytime by updating your preferences.

We also use personal information to help us develop, deliver, and improve our products, services, and content.

From time to time, we may use your personal information to send important notices, such as communications about your projects, and changes to our terms, conditions, and policies. Because this information is important to your interaction with Social Imperium, you may not opt out of receiving these communications.


We may also use personal information for internal purposes such as auditing, data analysis, and research to improve Social Imperium’s products, services, and customer communications.


Information Sharing

Social Imperium only shares personal information with other companies or individuals outside of Social Imperium in the following limited circumstances:

Disclaimer of Endorsement

The information posted on the Social Imperium website or mobile application may include hypertext links or pointers to information created and maintained by other public and/or private organizations. Social Imperium provides these links and pointers solely for our users’ information and convenience. When users select a link to an outside website, they are leaving the Social Imperium site and are subject to the privacy and security policies of the owners/sponsors of the outside website.

Data Security & Protection of Personal Information

Social Imperium takes appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.

We restrict access to personal information to Social Imperium employees, contractors and agents who need to know that information in order to process it on our behalf. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

When you post on a Social Imperium forum, chat room, or company sponsored page on a social networking service, the personal information you share is visible to other users and can be read, collected, or used by them. You are responsible for the personal information you choose to submit in these instances. For example, if you list your name and email address in a forum posting, that information is public. Please take care when using these features.

Changes to this Privacy Policy

Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes). We will also keep prior versions of this Privacy Policy in an archive for your review.

If you have any questions about this Privacy Policy, please feel free to [contact us].

Last modified: March 5, 2011

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